Robert Heller

Improve your management skills and take control of your career with the new edition of this bestselling one-stop-shop for every manager. Pick up tips and advice on 12 core management skills: from communicating and motivating to conducting a company prese

New edition of this bestselling practical guide to managing for excellence which will give you the information and skills to succeed. Perfecting your skills and achieving excellence are key to high performance in a management role today. Learn everything you need to know to get the best out of yourself and your team by developing 12 core business skills: from effective leadership and controlling budgets to making the most of technology and e-business. Discover how to explore your options and put them into action with the aid of charts and diagrams. Plus, pick up over 1,200 power tips for maximising performance. Read it cover to cover, or dip in and out of topics for quick reference. Handy tips for experienced managers or those looking to pick up new skills - take it wherever your work takes you.

This is a new edition of this bestselling practical guide to managing which will give you the information and skills to succeed. Find out the essential techniques of effective management, from communication to innovation. Discover how to lead and influence others from developing your NLP skills to dealing with difficult people and appraising staff. And learn the art of successful work life balance, whilst managing your career. Tips, dos and don'ts, highlights on key subjects, 'SOS' hints on what to do in a particular situation, plus real-life case studies demonstrate key managing skills. Plus, discover over 1,200 power tips for boosting the efficiency of your team. Read it cover to cover, or dip in and out of topics for quick reference. Handy tips for experienced managers or those looking to pick up new skills - take it wherever your work takes you.