Berrett-Koehler Publishers Inc

Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies from A to Z that managers can use to address their employee's real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love Em or Lose Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.

The new edition of an international bestseller helps individuals and organizations shift to a new mindset that will improve performance, spark collaboration, accelerate innovation, and make your life and the lives of everyone around you better. Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes. The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last--the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.

New York Times bestselling author John Perkins tells the dramatic story of how his experiences with shamans in Ecuador and Guatemala transformed him from an economic hit man to a dedicated decolonizer--and how anyone can overcome fear and take action. As a young Peace Corps volunteer dying in Ecuador, John Perkins was saved by a shaman who taught him to "touch the jaguar"--to change his perception of what he feared and transform it into energy for positive action. Then he became an "economic hit man," convincing developing countries to build huge projects that put them perpetually in debt to the World Bank and other US-controlled institutions--a new form of colonialism. Returning to the Amazon and seeing the damage foreign companies had done opened his eyes to the destructive impact of his work. In this book, for the first time, Perkins details the powerful influence shamanism had on his transformation to decolonizer. He discusses his work with native people in Latin America, including a previously uncontacted Amazonian tribe that touched the jaguar by uniting with its traditional enemies against invading oil and mining companies. Perkins also provides a strategy for us to overcome our fears, decolonize our minds, and collaborate in new ways to heal the wounds inflicted on our planet.

Shows how humans have brought us to the brink and how humanity can find solutions. I urge people to read with humility and the daring to act. --Harpal Singh, former Chair, Save the Children, India, and former Vice Chair, Save the Children International In conversations with people all over the world, from government officials and business leaders to taxi drivers and schoolteachers, Blair Sheppard, global leader for strategy and leadership at PwC, discovered they all had surprisingly similar concerns. In this prescient and pragmatic book, he and his team sum up these concerns in what they call the ADAPT framework: Asymmetry of wealth; Disruption wrought by the unexpected and often problematic consequences of technology; Age disparities--stresses caused by very young or very old populations in developed and emerging countries; Polarization as a symptom of the breakdown in global and national consensus; and loss of Trust in the institutions that underpin and stabilize society. These concerns are in turn precipitating four crises: a crisis of prosperity, a crisis of technology, a crisis of institutional legitimacy, and a crisis of leadership. Sheppard and his team analyze the complex roots of these crises--but they also offer solutions, albeit often seemingly counterintuitive ones. For example, in an era of globalization, we need to place a much greater emphasis on developing self-sustaining local economies. And as technology permeates our lives, we need computer scientists and engineers conversant with sociology and psychology and poets who can code. The authors argue persuasively that we have only a decade to make headway on these problems. But if we tackle them now, thoughtfully, imaginatively, creatively, and energetically, in ten years we could be looking at a dawn instead of darkness.