Grand Central Publishing strana 3 z 3

*Pay brand-new employees $2,000 to quit *Make customer service the responsibility of the entire company-not just a department *Focus on company culture as the no.1 priority *Apply research from the science of happiness to running a business *Help employees grow-both personally and professionally *Seek to change the world *Oh, and make money too ...Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

*Pay brand-new employees $2,000 to quit *Make customer service the responsibility of the entire company-not just a department *Focus on company culture as the no.1 priority *Apply research from the science of happiness to running a business *Help employees grow-both personally and professionally *Seek to change the world *Oh, and make money too ...Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

*Pay brand-new employees $2,000 to quit *Make customer service the responsibility of the entire company-not just a department *Focus on company culture as the no.1 priority *Apply research from the science of happiness to running a business *Help employees grow-both personally and professionally *Seek to change the world *Oh, and make money too ...Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

When Jill Geisler was appointed to news director of her local station at the age of 27, her senior managerial experience was limited to a high school job at a candy shop. Thirty years later, she is one of the leading consultants for managers across the country. WORK HAPPY shares what she's learned over the years, specifically, what makes good bosses great. Oftentimes, managers find themselves in the same position as Geisler did 30 years ago; they were good performers, so they were tapped to lead a team. But what made them good at their craft isn't guaranteed to make them good at helping others excel. They have managerial skill gaps, big ones, and their mistakes can hurt employees, businesses and their own careers. In WORK HAPPY, Geisler specifically addresses these skill gaps and provides managers with practical and precise research-based tools they can put to use immediately. The book is divided into three sections: What Great Bosses Know and Do; How Great Bosses Grow Great Employees; and How Great Bosses Build Great Places to Work. The chapters in each section address the various challenges that managers face in the work place and specific advice for conquering them. Chapters include: * What Employees Never Forget-and Never Forgive * Manage Yourself So You Can Lead Others * Tough Times, Tough Love; Handling Problem People and Tricky Situations * Why It Pays to be a Coach * How to Make Collaboration a Way of Life * Would Your Best People Tell Their Best Friends to Work Here? Along with the advice in each chapter, Geisler also includes quotes from real employees about great bosses and what they do so well, warnings about misapplying the book's advice, and quizzes and self-assessment tools for manager's to self-diagnose their strengths and weaknesses. In WORK HAPPY, Jill Geisler teaches managers to commiserate with challenges, laugh at absurdities and celebrate success.

Finally, a sequel to Presumed Innocent. Rusty Sabichs wife has met a questionable death, which (once more) puts Rusty up against prosecutor Tommy Molto. Turow hasnt faded in 20 years, so this should be big. INNOCENT continues the story of Rusty Sabic h and Tommy Molto who are, once again, twenty years later, pitted against each other in a riveting psychological match after the mysterious death of Rustys wife--Provided by publisher. The sequel to the genre-defining, landmark bestseller Presumed In nocent, Innocent continues the story of Rusty Sabich and Tommy Molto who are, once again, twenty years later, pitted against each other in a riveting psychological match after the mysterious death of Rustys wife. Twenty years have passed since Rusty Sabitch was on trial for the murder of his lover. Now, in this long-awaited sequel to Presumed Innocent, Sabitchs wife has just died under mysterious circumstances, and Sabitch turns to Tommy Malto for help once again.

The eagerly awaited new book from the Emmy-winning, Oscar-hosting, Daily Show- anchoring Jon Stewart--the man behind the megaseller America (The Book) . Where do we come from? Who created us? Why are we here? These questions have puzzled us since the dawn of time, but when it became apparent to Jon Stewart and the writers of The Daily Show that the world was about to end, they embarked on a massive mission to write a book that summed up the human race: What we looked like; what we accomplished; our achievements in society, government, religion, science and culture -- all in a tome of approximately 256 pages with lots of color photos, graphs and charts. After two weeks of hard work, they had their book. EARTH (The Book) is the definitive gui de to our species. With their trademark wit, irreverence, and intelligence, Stewart and his team will posthumously answer all of life's most hard-hitting questions, completely unburdened by objectivity, journalistic integrity, or even accuracy.